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CUSTOMER INFORMATION

Website terms.

Website and product information

AF Custom Creations LLC offers original apparel and custom-design services. Product availability, prices, and garment colors may change. Product mockups are illustrations of the intended appearance; finished color and print placement may vary slightly due to lighting, screen settings, and production.

Ordering and payment

Adding items to your shopping bag does not reserve stock or create a paid order. Once checkout opens, your order is submitted through the site's checkout process and payment is handled securely by Square. A payment link or pending checkout is not proof that an order is paid; paid orders are confirmed after payment verification. We will contact you if an order cannot be fulfilled and provide the applicable resolution.

Prices, shipping, and taxes

Prices are shown in U.S. dollars. Shipping rates and free-shipping eligibility are explained in our Shipping Policy. Any sales tax AF Custom Creations is legally required to collect will be included in the amount presented before payment. At launch, we ship only to Pennsylvania addresses. We do not offer public local pickup or international shipping.

Custom designs and submitted artwork

When requesting a custom design, you confirm that you have permission to use the names, images, artwork, and other materials you submit. We may decline unlawful, infringing, or impractical requests. A saved Design Studio draft is not an order or an approval for production. Custom work is subject to review, availability, and separately communicated terms.

Returns, cancellations, and questions

Our Returns & Refunds Policy explains how to request assistance with order issues, changes, and returns. Nothing in these terms reduces rights provided by applicable law. For assistance, contact afcustomcreations@yahoo.com.

The Returns & Refunds Policy provides a 14-day return-request window for eligible non-personalized Holiday Stories items. Processing and shipping estimates appear in our Shipping Policy. Website checkout will open only after the remaining launch checks are complete.