Your privacy matters.

Who operates this website

AF Custom Creations LLC operates this website at af-custom-creations.com. Questions or requests about your information can be sent to afcustomcreations@yahoo.com.

Information we collect

Depending on how you use the site, we may collect your name, email address, shipping and billing details, order and delivery information, messages to our business, newsletter preferences, and details of a custom design request. Our hosting and security systems may also process technical information such as IP address, browser type, error information, and access logs. Design drafts downloaded to your own device are not orders; information you submit through a request form is processed separately.

How we use information

We use relevant information to respond to inquiries, review custom design requests, process purchases, calculate shipping and applicable taxes, fulfill orders, provide tracking and service updates, respond to issues, maintain records, and protect our website. We may also send newsletters or promotional messages where you have subscribed or where otherwise permitted by law.

Payments and service providers

Card payments are handled through Square when checkout is enabled. Please do not email payment card details; we do not ask customers to send card numbers through this website's contact email. We use or may use service providers for hosting, payment processing, transactional email and opted-in newsletters (including Brevo), shipping carriers, and technical support. These providers receive the information necessary to deliver their services.

Cookies and website storage

Our website uses browser storage and technical information to support shopping features, saved preferences, website security, and customer services. Some storage is necessary for the website to function properly.

Meta Pixel and advertising

With your permission, AF Custom Creations may use Meta Pixel, an advertising technology provided by Meta Platforms, to understand website visits, measure advertising performance, and improve our marketing on platforms such as Facebook and Instagram. Meta may receive information such as your browser details, IP address, pages visited, and interactions with our website. Meta processes information according to its own privacy practices.

Meta Pixel advertising tracking is optional. You can accept or reject it through our cookie preferences. Rejecting optional advertising tracking will not prevent you from browsing or purchasing products.

You can change your choice using the Cookie Preferences control on our website. Your choice is stored in your browser. Clearing browser storage may reset that choice. You can also manage cookies through your browser settings.

For information about Meta privacy practices, visit Meta Privacy Policy.

Marketing email choices

Order and service emails are separate from promotional messages. If you receive marketing emails from us, you can unsubscribe using the instructions in those messages or contact our email address. Unsubscribing from marketing does not prevent essential communications about an existing purchase.

Retention, protection, and your requests

We keep information for the periods reasonably needed for the purposes described here, including tax and accounting obligations, order support, fraud prevention, and dispute handling, then delete or otherwise manage it when no longer needed. No system can guarantee perfect security. To ask about access, correction, deletion, or other rights that may apply to your information, email us; we may need to confirm your identity and retain information where the law requires.

Updates to this policy

We may update this notice as our storefront, service providers, or legal obligations change. The latest version will be posted here. Last updated: November 12, 2026.