Shipping details.

Where we ship

AF Custom Creations currently ships to addresses within Pennsylvania only. We do not offer shipping to other states, international destinations, or public local pickup at launch. We plan to review nationwide shipping after our initial launch.

Shipping prices

Regular retail orders: Standard shipping is $7.99 for merchandise subtotals below $60.00. Shipping is free on regular orders when the merchandise subtotal is $60.00 or more, after discounts and before applicable sales tax. An eligible single-use free-shipping code may waive standard shipping on a qualifying regular order below the threshold.

Group and bulk orders (10+ garments): All delivery addresses must be in Pennsylvania. These orders are excluded from the regular-order free-shipping offer. Shipping is calculated separately based on package quantity, weight, dimensions, and destination. Multiple delivery addresses may incur additional shipping charges. Your approved group quote will show shipping and applicable sales tax before any payment is requested.

Processing versus delivery time

Processing is the time needed to prepare and hand your order to the carrier; delivery time begins after carrier acceptance. In-stock Holiday Stories crewnecks are estimated to process in 3–5 business days. Made-to-order custom apparel is estimated to process in 10–15 business days after payment and design approval. Shipping transit time is additional. Once an order is shipped, carrier delivery estimates may vary because of weather, holidays, or transportation delays.

Shipping confirmation and tracking

When order notifications are enabled, we will send a shipping confirmation with tracking information for trackable packages. You can also check an order using our Track an Order page with your order number and checkout email. Tracking may take time to update after a shipping label is created.

Address problems, delays, and undelivered orders

Please check your name, shipping address, and ZIP code before submitting an order. If you notice an error, contact us at afcustomcreations@yahoo.com as quickly as possible. We cannot guarantee an address can be changed after a package is handed to the carrier. If an order cannot ship on time, we will contact you about the delay and your options, including cancellation and a refund where required by law. If tracking reports a delivery problem, please contact us so we can investigate with the carrier.